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Contact Us -

Do you have a question for us? Many answers can be found in our Frequently Asked Questions and General Instructions in the "How to use our CA glue" Please check these sections as well as the product descriptions first as your question may already be answered.

If your question is about shipping, check our Shipping FAQ

If you need Safety Data Sheets (SDS), you can download our SDS here.

If you are having a problem with the website, please email us with screenshots. See our guide to taking screenshots if needed.
  
If your question is about an unusual application or a problem you are having, please send an email with pictures of the objects being bonded. 

If you have a question not answered online, you can reach us in one of the following ways:

Email: [email protected]
Fax: (888) 200-9413
Phone: (800) 786-0062 There is a minimum order of $100 for phone orders, and phone service is not always available, so we highly recommend ordering through the website.

We are open Monday through Friday, 9am-5pm. We are not always available by telephone, so it is usually best to email [email protected]. Our mailing address is 3130 Regional Parkway Unit B Santa Rosa, CA 95403. However, we are not able to give service to our customers at our office, so please place orders through our website or by email, or fax.

Return Policy

Customer satisfaction is our number one priority! We gladly accept returns of unopened products within 30 days of purchase. If you would like to make a return or are experiencing difficulty with any of our products, contact us by email at [email protected] or by phone at (800) 786-0062. 


Secure Messaging Form

Please send any sensitive information using our Secure Messaging Form rather than email.  This form uses Lockbin to encrypt your message so to protect it from being intercepted.